Early alerts you can act on.
Your alert system can spot the at-risk student. RetentionIQ™ is what turns that signal into an owned, time-bound intervention — with an audit trail that holds up to your accreditor.
Detection is solved. Execution is the gap.
Early-alert engines are nearly 100% accurate — and 3–8% adopted in practice. The reason isn't the model. It's that no one owns the alert after it fires. RetentionIQ™ is the operations layer.
SWAT Command Center
One Kanban board. Six students at a glance. Every case has an owner, a 48-hour timer, and a clear next action.
Inbox as interface
Advisors and professors don't log in. They click a button in an email. The case advances. The audit log fills in. Adoption stops being an obstacle.
FERPA-first audit trail
Every state change, every email, every action — append-only, attributed, IP-stamped. Your accreditor's evidence is built as you work.
Based on a 1,200-student first-year cohort at 73% retention with $28,900 tuition + R&B. Your numbers will be different.
Not another dashboard. Not another aggregator.
The thesis
Ellucian and Civitas sell detection. EAB Navigate sells advising. We sell execution — the case-management workflow that converts an alert into a logged intervention.
You can run RetentionIQ™ on top of your existing alert engine. We don't ask you to rip out Navigate. We're the layer that makes it adopted.
- 12-week implementation, not 18 months
- $66K base, not $300K–$2M
- FERPA-first; no cross-institution data aggregation
- Independent of your LMS — if Canvas goes down, your board stays live
Inbox-driven workflow
The operator runs the board. Field users — advisors, professors, chairs — get a brand-aware email with action buttons. They click. The case moves. They never see a login screen.
Single-use signed URLs are mail-prefetch-safe (Outlook can't accidentally consume them). 48-hour TTL aligned with the case SLA. Every click is logged with attribution and IP.
"We had the alerts. What we didn't have was a system for who was supposed to act on what, by when, with what record. That's what RetentionIQ is — and it's the difference between a dashboard nobody opens and an intervention that actually happens."
Pilot program participant · Director of Student Success, mid-size 4-year
See it on your data.
A 30-minute call, your retention numbers, our calculator. We'll show you what the first-year ROI looks like for your institution specifically.
Request a demo